Refund & Cancellation Policy – Noor Fabrics India

Effective Date: 14 August 2025

At Noor Fabrics India, customer satisfaction is our top priority. Please read our Refund & Cancellation Policy carefully before placing an order.

1. Order Cancellation

• Orders can be cancelled only before they are shipped.

• Once the order has been dispatched, it cannot be cancelled.

• To cancel an order, contact us immediately via phone or email with your order details.

2. Refund Policy

We provide refunds under the following conditions:

1. Non-Delivery of Parcel – If we are unable to deliver your order, a full refund will be issued.

2. Product Return – If you return the product within 7 days of delivery, a full refund will be issued once the returned product passes our inspection.

3. Return Conditions

• Returns must be initiated within 7 days from the delivery date.

• The product must be returned in its original condition — unused, undamaged, and in original packaging.

• If the product is found to be damaged, used, or altered, the refund request may be rejected.

4. Refund Method

• Refunds will be processed to the original payment method used during the purchase.

• Refund processing may take 5–7 business days depending on your bank/payment provider.

5. No Cash on Delivery (COD)

• We do not offer COD; all payments are made securely online via Razorpay.

6. Contact Us

For any refund or cancellation requests, please contact us:

📍 Address: Noor Fabrics, Shop No. 1058, Gali Shakti, Tiraha Behram Khan Rd, Bazar Chitli Qabar, Rakab Ganj, Chandni Mahal, Daryaganj, Delhi, 110002, India.
📞 Phone: +91 95993 08597
📧 Email: support@noorfabricsindia.com